FAQ
Products
I love one of your patterns, but I don’t see it on the product I’m looking for. Can it be made?
Most likely, yes!
The collection is growing, and not every available pattern has been added to every product just yet. If there’s a design you’d love to see on a tea towel, placemat, table runner, pillow, shower curtain, wallpaper, or another available product, simply email hello@margieshermandesign.com.
If the product is available, a custom listing can usually be created just for you.
Are the flowers in the artwork real?
Yes. Every collection begins with real flowers and botanicals that have been thoughtfully pressed, preserved, and transformed into original artwork.
Are the colors exactly the same as what I see on my screen?
Every effort is made to photograph products as accurately as possible. Because every screen displays color a little differently, slight variations between what you see on your device and the printed product are normal.
Will every item look exactly the same?
Printed products are made to be as consistent as possible. Slight variations in color or placement may occur during the production process and are considered a normal part of creating beautifully printed textiles and home goods.
How do I care for my purchase?
Care instructions vary by product. Specific care information can be found on each product page to help keep your purchase looking its best.
Orders
Where are your products made?
Each design begins as original artwork created from real pressed flowers and botanicals. Production partners are carefully selected for their quality and craftsmanship to bring these designs to life on thoughtfully made home goods and gifts.
Can I change or cancel my order?
If an order has not yet entered production or shipped, changes or cancellations may be possible. Please email hello@margieshermandesign.com as soon as possible. Every effort will be made to accommodate the request.
Do you offer gift wrapping?
Not at this time, but thoughtful packaging is always a priority, making every order ready to give or enjoy.
Shipping
When will my order ship?
Many items ship within 3–7 business days, though production times may vary depending on the product.
How much does shipping cost?
Shipping costs are calculated at checkout based on the items in your order and delivery location.
Do you ship internationally?
International shipping is not currently available.
Returns
What is your return policy?
Eligible items may be returned within 30 days of delivery in unused, original condition. Complete details can be found on the Return & Refund Policy page.
What if my order arrives damaged?
Please email hello@margieshermandesign.com within 7 days of delivery, along with your order number and photos of the item and its packaging. A replacement or refund will be arranged as quickly as possible.
Custom & Trade
Do you offer custom designs?
Custom projects are welcomed when availability allows. If there’s something special in mind, please get in touch to start the conversation.
Can I license artwork or collaborate on a project?
Licensing opportunities and creative collaborations are always welcome. Please reach out with details about your project.
Do you work with interior designers, retailers, or wholesale partners?
Yes. Trade inquiries, retail partnerships, and wholesale opportunities are welcome. Please email hello@margieshermandesign.com for more information.
Still Have Questions?
If the answer you’re looking for isn’t here, please email hello@margieshermandesign.com. Every message is read with care, and a response will be provided as soon as possible.