Return & Refund Policy

Every piece from Margie Sherman Design begins with original artwork created from real pressed flowers and botanicals. The hope is that your purchase brings beauty to your everyday life. If something isn’t quite right, the following policy is designed to make the process as simple as possible.

Returns

Eligible items may be returned within 30 days of delivery.

To qualify for a return, items must be:

Unused and unwashed
In their original condition
Returned in the original packaging whenever possible
Accompanied by proof of purchase

To begin a return, please email hello@margieshermandesign.com before sending the item back. Return instructions will be provided.

Refunds

Once a returned item has been received and inspected, you’ll be notified of the refund status.

Approved refunds are issued to the original payment method. Depending on your financial institution, processing may take several business days.

Original shipping charges are non-refundable.

Return Shipping

Return shipping costs are the responsibility of the customer unless the item arrived damaged, defective, or an incorrect item was received.

For added peace of mind, a trackable shipping service is recommended, as refunds cannot be issued for returns lost in transit.

Damaged or Incorrect Orders

If an order arrives damaged or the wrong item is received, please email hello@margieshermandesign.com within 7 days of delivery.

Please include:

Order number
A brief description of the issue
Photos of the item and its packaging

A replacement or refund will be arranged as quickly as possible.

Non-Returnable Items

The following items are not eligible for return:

Custom or personalized products
Made-to-order or bespoke items, including custom wallpaper
Gift cards
Clearance or final sale items

Color & Product Representation

Every effort is made to photograph products as accurately as possible. Because every screen displays color differently, slight variations between what you see on your device and the printed product are normal and are not considered defects.